State Farm® Insurance Agent Freddie Villacci Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sam Casquejo
September 17, 2024
5
out of
5
rating by Sam Casquejo
"Shannon helped me to answer my billing questions and to lower my insurance rate. I would work with her again."
We responded:
"Thank you, Sam! I'm glad Shannon could assist you with your billing questions and help lower your insurance rate. We appreciate your business and look forward to working with you again for any insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Neatrice Jackson
September 13, 2024
5
out of
5
rating by Neatrice Jackson
"I would like to send a thank you to Shannon Cantu for her wonderful customer service. She took care of all my needs within 5-7 minutes and had all my documentation emailed over right away. Thank you all for being wonderful agents and helping me even when I’m getting on you all nerves, it all comes with love."
We responded:
"Thank you for the shoutout for Crystal! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Hannah Revell
September 10, 2024
5
out of
5
rating by Hannah Revell
"I had a great experience with Shannon. She provided excellent service and took the time to explain my policy and different coverages in a way that was easier for me to understand and made sure my coverage fit the needs of me and my family."
We responded:
"Hannah, thank you for sharing your positive experience with Shannon! I'm glad she could provide excellent service and make your policy and coverages easier to understand. Ensuring that your coverage fits the needs of you and your family is always our priority. If you have any further questions or need assistance in the future, feel free to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Tackle Shack
September 9, 2024
5
out of
5
rating by Tackle Shack
"Shannon was very helpful in answering all of my questions that I had regarding insurance coverages for my policies. She educated me on the various coverages for auto insurance and we were able to find the best one to suit all my needs. Thank you."
We responded:
"Shannon and I are grateful for your positive feedback! I'm happy she could assist you with your insurance coverages and help you find the best auto insurance to meet your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Pushkar Chokshi
September 9, 2024
5
out of
5
rating by Pushkar Chokshi
"Very helpful agent and his associates like Shannon Elizabeth."
We responded:
"Thank you, Pushkar, for your positive review! I'm glad you found our team, including Shannon, helpful. We're grateful for your support and are here for any future needs you may have. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Rebecca VanWatermeulen
September 9, 2024
5
out of
5
rating by Rebecca VanWatermeulen
"Zach was extremely helpful and solved my issue quickly and efficiently. You should be proud to have him as an employee He was very polite and wonderful!"
We responded:
"Rebecca, thank you for your kind words about Zach. I'm happy to hear he was able to assist you quickly and efficiently. We are indeed grateful to have him on our team. If you need any further assistance, please don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Annia Gutierrez
September 6, 2024
5
out of
5
rating by Annia Gutierrez
"I have had a wonderful experience working with this branch. Crystal Coronel has been extremely helpful and attentive throughout the process of finding the right home and auto insurance for me and my family’s needs."
We responded:
"Annia, thank you for sharing your wonderful experience with our branch. I'm glad to hear that Crystal has been extremely helpful and attentive in finding the right home and auto insurance for you and your family. We appreciate your trust in us and are always here to assist with any future needs! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Nahomi Pinto
September 6, 2024
5
out of
5
rating by Nahomi Pinto
"Crystal was very helpful. She answered and explained in detail all of my questions. She’s very nice and energetic. She made the process very easy and was easy to talk to! Thank you Crystal !"
We responded:
"Thank you, Nahomi, for your kind review. I'm glad Crystal could assist you effectively and make the process easy. We appreciate your feedback and are always here to help with any future questions. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Paul Cantu
September 5, 2024
5
out of
5
rating by Paul Cantu
"My daughter Shannon Cantu just started working for this State Farm Insurance agency out of Illinois. She received her bachelor from N.U.C. She has worked for a couple of State Farm Agencies in Florida, most recently she managed one out of Winter Haven . She received an offer to work with Freddie Villacci Jr's Agency. After looking into their offer she investigated and found out that it's very well established and that their track record of providing their clients as well as their employees with outstanding service and commitment to excellence! That all being said, congratulations to the state of Illinois, Freddie, and his customers, a very astute decision with the addition of Shannon to your agency!!!"
We responded:
"Paul, thank you for sharing such a glowing review, and congratulations to Shannon on her new role at Freddie Villacci Jr.'s Agency! With her impressive background, commitment to excellence, and experience at State Farm, we're thrilled to have her as part of the team. We’re confident that both the agency and its customers will benefit greatly from her expertise and dedication. We’re excited to see her continue to thrive within the State Farm family!"
G lianimal
September 4, 2024
5
out of
5
rating by G lianimal
"good job"
We responded:
"Thank you for your positive feedback! I'm glad you had a great experience with our service. If you need any further assistance, feel free to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Tate James
August 26, 2024
5
out of
5
rating by Tate James
"Great experience! I spoke with Teagen, who got me through the process in about five minutes. It was super easy - literally easier than when I've gotten insurance online through other providers, which surprised me - and Teagen was incredibly helpful, personable, and informative. Will definitely be working with this branch for any future insurance needs!"
We responded:
"Hi Tate, thank you for sharing your kind words! I'm glad Teagen could assist you efficiently and make the process easy. We appreciate your faith in our office and look forward to helping with any of your insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Bart Rydzewski
August 22, 2024
5
out of
5
rating by Bart Rydzewski
"Great experience. Teagen Manning in this office was courteous, knowledgeable and very efficient."
We responded:
"Bart, thank you for sharing your positive experience. I'm glad to hear that Teagen was courteous, knowledgeable, and efficient. We appreciate your feedback and look forward to assisting you with any future needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Anabelle Pulex
August 9, 2024
5
out of
5
rating by Anabelle Pulex
"Although I had to call in a second time for assistance, I ended up getting someone that went above and beyond! Teagan was very attentive and helped me obtain great rates with both my auto and home insurance."
We responded:
"Thanks Anabelle. Glad Teagen was able to assist with getting you great rates for your auto and home insurance. We appreciate your business and are excited to assist in anyway we can. Have a awesome day!"
Emily Getner
August 8, 2024
5
out of
5
rating by Emily Getner
"I just moved into a new apartment and Teagen assisted me in making a renter’s insurance policy that fit my needs. He walked me through the whole process with ease, answered all my questions, and explained everything in a way that made sense. Great customer service experience."
We responded:
"Hey Emily, thanks a lot for your awesome review! I'm really glad Teagen could help you with your renter’s insurance and make the process smooth and easy. We appreciate your feedback and are always here if you need anything else! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Honna George
August 8, 2024
5
out of
5
rating by Honna George
"Highly recommend Freddie and his team for any and all insurance needs. Have worked with him for several years (with home, personal, and auto plans) and have full trust in him and his staff. Update 2024: Updating my existing review to thank Crystal C. for her tremendous help getting our auto-policy updated quickly when we purchased another car. thank you"
We responded:
"Hi Honna, it is always a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Grant Ogborn
August 6, 2024
5
out of
5
rating by Grant Ogborn
"It was almost too easy to set up a new auto policy. Very happy to be working with state farm."
We responded:
"Hi Grant, I'm glad to hear that setting up your new auto policy was a breeze! We're happy to have you with State Farm. If you need anything else, feel free to reach out anytime. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
steven marin
August 5, 2024
5
out of
5
rating by steven marin
"Agent Blake was very helpful awesome customer service when I was way above and beyond to backtrack information for me that was much needed after several times trying to sort this out in the first place Blake had really great customer service really made me feel comfortable and at ease I appreciate him and he deserves a raise thanks Blake you're awesome stay awesome and keep reaching people.."
We responded:
"Hey Steven! Thanks a ton for your awesome review! I'm really glad Blake could help you out and make you feel comfortable. We appreciate your kind words and will definitely let Blake know about your feedback. If you need anything else, we're always here to help! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
carole bilina
August 3, 2024
5
out of
5
rating by carole bilina
"Chris Mitchell is great at his job! He was patient and knowledgeable. He answered all my questions and took the time to explain what I had difficulty understanding. It was a pleasure to drop into the office and leave confident with my choice of State Farm."
We responded:
"Hi Carole! Thanks a bunch for your awesome review! I'm so glad Chris was able to help you out and make everything clear. It's fantastic to know you left our office feeling confident with your choice. If you ever have more questions or need assistance, we're here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Wandy
August 2, 2024
5
out of
5
rating by Wandy
"I spoke to Teagen today and I can honestly say that he provided me with the best customer experience! He answered all of my questions regarding my parents multi- car policy. He even followed up with an email outlining our discussion. I could not have asked for anything more! Outstanding, thank you so much!"
We responded:
"Hey Wandy, Thanks a ton for sharing your experience! I'm so happy to hear that Teagen provided you with such outstanding service and answered all your questions about your parents' multi-car policy. We always aim to go the extra mile, and it's great to know Teagen's follow-up email was helpful. If you need anything else, feel free to reach out anytime! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Mary Ann
August 2, 2024
5
out of
5
rating by Mary Ann
"Mr. Mitchell was absolutely fantastic, he explained everything thoroughly."
We responded:
"Hey Mary Ann, thanks a bunch for the awesome review! I'm really happy to hear that Mitchell explained everything thoroughly. We're grateful to have him on our team! If you ever need anything else, feel free to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Ben Adelaja
August 1, 2024
5
out of
5
rating by Ben Adelaja
"Marion Lenz is fantastic! He explained my insurance options clearly and helped me save money. His professionalism and genuine care for his clients are outstanding. Highly recommend Marion for all your insurance needs."
We responded:
"Hey Ben! Thanks for the awesome review! I'm really happy to hear that Marion explained your insurance options clearly and helped you save money. His professionalism and genuine care for our clients are truly appreciated. If you need any further assistance, feel free to reach out anytime! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Betty Grassi
July 31, 2024
5
out of
5
rating by Betty Grassi
"I have been a customer for over 40 yrs. Freddie Villacci staff have always taken care of any issues involving car or renter insurance quickly. They are efficient and courteous."
We responded:
"Hi Betty! Wow, 40 years! Thank you so much for your loyalty and for sharing your experience. We're glad our team has been efficient and courteous in handling your auto and renters insurance needs. We're always here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Harper McCoy
July 31, 2024
5
out of
5
rating by Harper McCoy
"Teagen was so amazing and knowledgeable in helping me with my renters insurance! I have never had renters insurance before, but Teagen walked me through each policy and benefits and made me feel secure in my choice to go with State Farm. Any questions or concerns I have, Teagen is always willing to walk me through them. I urge anyone questioning to go with State Farm to talk with Teagen."
We responded:
"Hi Harper! I'm so glad to hear that Teagen was able to help you with your renters insurance and make you feel secure in your choice! It's wonderful to know that Teagen's knowledge and willingness to assist have made a positive impact. If you have any more questions or need further assistance, we're always here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Dawn Graham
July 30, 2024
5
out of
5
rating by Dawn Graham
"I recently switched from Allstate to State Farm. I spoke to Charlie who is very knowledgeable and helpful. He got me better auto coverage at a lower cost. He was professional and happily answered my endless questions. I highly recommend him as an agent for anyone looking for great coverage at a reasonable cost!"
We responded:
"Hey Dawn! Thanks a bunch for your awesome review! I'm so happy to hear that Charlie was able to help you switch to State Farm and get you better auto coverage at a lower cost. It's great to know he answered all your questions and provided professional service. If you ever need anything else, feel free to reach out! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Monique Prather
July 25, 2024
5
out of
5
rating by Monique Prather
"Chris Mitchell was phenomenal, friendly , knowledgeable and understood my money 💴 pain ..how lucky StateFarm is 🍀 to have Chris work there , a true Company guy , a best asset! He made me feel valued as a customer! Please buy StateFarm Insurance people , you deserve it they are there when the light in the tunnel is dark trust me baby , like a Good Neighbor State Farm is there ❤️❤️❤️🇺🇸💰Nikki , Hyde Park , retired but Grateful 🥹"
We responded:
"Hey Monique! Thanks a ton for your awesome review! I'm so glad Chris was able to make you feel valued and understood your concerns. He truly is a fantastic asset to our team! Your recommendation means a lot, and we're here for you whenever you need us. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"