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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Harper McCoy

Harper McCoy

June 2, 2025

5  out of  5
rating by Harper McCoy
"I recently had to renew my renters insurance and Teagen Manning was outstanding in helping me through this process. He was kind and transparent with the policy and benefits, which made me feel excellent about my choice to continue with State Farm. If you have any doubts or questions I highly suggest talking with Teagen. He is the best!"
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Rhonda Pryor

June 2, 2025

5  out of  5
rating by Rhonda Pryor
"Blake Boyd was very helpful to me. Now I can drive in confidence."
We responded:
"Thank you for your review, Rhonda! I'm happy to hear that Blake was able to assist you effectively. Driving with confidence is important, and we're glad to be a part of that. If you need further assistance, feel free to reach out anytime!"
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Madison Price

May 23, 2025

5  out of  5
rating by Madison Price
"Such a great experience. Chatted with Blake and he got me all set up with my insurance. He’s so nice and patient. A quick and easy process!"
We responded:
"Thank you, Madison, for sharing your experience! I'm glad to hear that Blake was able to assist you with your insurance needs. It's wonderful to know that the process was quick and easy for you. If you have any more questions or need further assistance, feel free to reach out to our office."
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Mary Ellen Dwyer

May 14, 2025

5  out of  5
rating by Mary Ellen Dwyer
"I couldn't be happier with my experience in updating my policies with Teagan. Teagan explained my many options and I chose what was best for me. I have been with Freddie Villacci for many decades and would not change a thing."
We responded:
"Thank you, Mary Ellen, for your wonderful feedback! I'm glad to hear that Teagan was able to assist you in updating your policies and providing clear explanations. Your loyalty over the decades means a lot to us. If you ever have more questions or need further assistance, we're here to help!"
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Myriam Bassil

May 13, 2025

5  out of  5
rating by Myriam Bassil
"Crystal was amazing to work with. She was very kind, informative and great to work with. I was able to get a good bundle deal and switch to state-farm because of Crystal. Highly recommended!"
We responded:
"Thank you, Myriam, for sharing your experience! I'm glad to hear that Crystal was able to assist you effectively and provide a great bundle deal. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Julia Hartman

May 9, 2025

5  out of  5
rating by Julia Hartman
"I’ve had renters insurance for several years with State Farm. Recently, I purchased my Chicago Condo and switched from renters to home owner insurance- I had the most amazing experience working with Crystal C. Unlike several other companies that I price matched, Crystal took the time and diligence to schedule a call and walk me through every line item and option available to me. Being a first-time home buyer, this was a HUGE help and allowed me to truly customize my policy to fit my needs. Afterwards, Crystal reached out several times to check in, answer questions, and she even reached out after my closing to see how things went. I’m forever grateful for Crystal and the State Farm team. I look forward to continuing to use them in the future!"
We responded:
"Thank you, Julia, for sharing your experience! I'm delighted to hear that Crystal was able to assist you so thoroughly. Her dedication to ensuring you understood every detail and her follow-up truly exemplifies our commitment to personalized service. We're grateful to have you as part of our State Farm family and are here for any future needs or questions you may have."
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Benjamin Siegel

May 1, 2025

5  out of  5
rating by Benjamin Siegel
"Great help from Freddie, Shannon, and the whole team!"
We responded:
"Thank you, Benjamin! I'm glad to hear that Shannon and the team were able to assist you so well. We appreciate your feedback and are here for any future insurance needs or questions you might have."
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Rodney Smith

May 1, 2025

5  out of  5
rating by Rodney Smith
"Very good service and personnel Shannan was very good."
We responded:
"Thank you, Rodney, for your wonderful feedback! I'm happy to know that you received excellent service from Shannan. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
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Home Security Talk

May 1, 2025

5  out of  5
rating by Home Security Talk
"He was very through, found me savings! Highly recommend him!"
We responded:
"Thank you for your wonderful feedback! I'm glad to hear that you appreciated the thorough service and the savings we found for you. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Lou A

April 30, 2025

5  out of  5
rating by Lou A
"Every time I have asked Jeannie Badillo for assistance she expedited the request sooner than I had expected! She is a pleasure to work with with her professionalism and positive attitude. Thank You Jeannie."
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Karen Paschal

April 30, 2025

5  out of  5
rating by Karen Paschal
"Shannon was very helpful with answering my questions with patience, as well as following up to find out additional information. Even gave me some ideas about saving money. Thanks for your service."
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to hear that Shannon was able to assist you with your questions and provide valuable insights. It's great to know she could offer some money-saving ideas as well. If you have any more questions or need further assistance, please feel free to reach out!"
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Norma Durham

April 29, 2025

5  out of  5
rating by Norma Durham
"Mr. Freddie Villacci and his staff are great. He really helped me when I needed it, the staff people at this office are very patient, helpful and kind. I have family members not being treated like I am at another State Farm facility."
We responded:
"Thank you, Norma, for sharing your experience! I'm glad to know that you felt supported by our team. We strive to provide patient, helpful, and kind service to everyone. If you or your family ever need further assistance, please don't hesitate to reach out to our office."
Profile photo of Linda Frank

Linda Frank

April 29, 2025

5  out of  5
rating by Linda Frank
"On 4/29/2025 Crystal so so helpful, efficient and timely in fulfilling my Policy Renewal requests on the phone. These qualities are hard to find in Customer Service Employees these days. Applaud her please! Linda Frank"
We responded:
"Thank you, Linda, for sharing your experience! I’m happy to hear that Crystal was so helpful, efficient, and timely with your policy renewal requests. If you need any further assistance, feel free to reach out to our office."
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kevin ` acevedo

April 25, 2025

5  out of  5
rating by kevin ` acevedo
"Called This office and Elba answered the phone , in desperation I needed my information changed on the policy in order to get my son in school registration , Elba went above and beyond taking 10 minutes of her day to ensure I get a copy so I can have my child registered. I wish I can give her Starbucks but she kindly declined . Decided she deserves a review for this !! Thanks ELBA!!"
We responded:
"Thank you, Kevin, for sharing your experience! I'm happy to hear that Elba was able to assist you promptly and efficiently. Her dedication to helping our customers is truly appreciated, and I'll make sure she knows how much her efforts meant to you. If you need any further assistance, feel free to reach out to our office anytime."
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Sandra Tanzer

April 22, 2025

5  out of  5
rating by Sandra Tanzer
"Dear Freddie - I've been your customer for many years. I have always had good experiences with your company and the various staff members that have assisted me. Earlier today, I called your office to pay my semi-annual insurance premium. The employee who handled my request was Shannon Elizabeth Cantu. Shannon was professional, courteous and speedy in helping conduct the necessary request. Please accept this positive review of Shannon's service and pass the compliment on to her. Kind thanks, your customer, Sandra Tanzer"
We responded:
"Thank you, Sandra, for sharing your experience! I'm delighted to hear that Shannon provided you with professional and courteous service. I'll be sure to pass along your kind words to her. We're grateful for your continued support and are always here to assist with any future needs."
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Nestor Gomez

April 16, 2025

5  out of  5
rating by Nestor Gomez
"Aliana was friendly and helpful"
We responded:
"Thank you, Nestor, for sharing your experience! I'm glad to hear that Aliana was friendly and helpful during your visit. We appreciate your feedback and are here to assist with any future insurance needs. Feel free to reach out anytime!"
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Kevin Lemanski

April 16, 2025

5  out of  5
rating by Kevin Lemanski
"Worked with Elba Bailey to insure my new 2025 f150. Quick and easy experience and very reasonable rate. Thank you Elba for being courteous and helpful! Kevin"
We responded:
"Thank you, Kevin, for sharing your experience! I'm glad to hear that Elba was able to assist you with insuring your new 2025 F150 smoothly and efficiently. It's wonderful to know you found the rate reasonable and the service courteous. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Michael Herbeck

April 7, 2025

5  out of  5
rating by Michael Herbeck
"Crystal was very helpful and walked me through everything! I look forward to my new relationship with this agency."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Crystal was able to assist you effectively. We're excited about building a strong relationship with you and are here to help with any questions or needs you may have. Feel free to reach out anytime!"
Profile photo of Katherine Tracy

Katherine Tracy

April 3, 2025

5  out of  5
rating by Katherine Tracy
"I have had my car and home insured by Freddie Villacci's State Farm office since approximately 1993. The entire staff has always been professional and very responsive over these years. Shannon has been extremely helpful during the close out my home insurance since moving out of state. I highly recommend this office."
We responded:
"Thank you, Katherine, for your longstanding trust in our office since 1993! We're happy to have been able to assist you with your insurance needs over the years. Shannon and the team are grateful for your kind words, especially during your recent transition. If you ever need anything in the future, please don't hesitate to reach out. Safe travels!"
Profile photo of Marsha Simmons

Marsha Simmons

April 3, 2025

5  out of  5
rating by Marsha Simmons
"Every time I call whoever answers goes out of their way to help me"
We responded:
"Thank you, Marsha, for sharing your experience! I'm happy to know that our team consistently goes above and beyond to assist you. We're here for any questions or needs you might have in the future."
Profile photo of Joyce Griggs

Joyce Griggs

April 2, 2025

4  out of  5
rating by Joyce Griggs
"Great service during a recent accident. Shannon helped me get the insurance on my replacement vehicle with just a phone call. So helpful."
We responded:
"Thank you, Joyce, for sharing your experience! I'm happy to hear that Shannon was able to assist you efficiently with your insurance. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Profile photo of Nadou Lawson

Nadou Lawson

April 1, 2025

5  out of  5
rating by Nadou Lawson
"I worked with Teagen and his state farm and he made sure that all of my extra fees that I was supposed to pay were taken care of and I am incredibly grateful 10 out of 10 would definitely recommend him"
We responded:
"Thank you, Nadou, for sharing your experience! I'm happy to hear that Teagen was able to assist you. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
Profile photo of Jeff Kruse

Jeff Kruse

March 29, 2025

5  out of  5
rating by Jeff Kruse
"Shannon confirmed we had insurance on our RV and sent my insurance information to me thru my email. Was very helpful!"
We responded:
"Thank you, Jeff, for sharing your experience! I'm happy to hear that Shannon was able to assist you with your insurance and promptly send the information you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Susan Murphy

Susan Murphy

March 28, 2025

5  out of  5
rating by Susan Murphy
"I had a quick question on a State Farm email I received about my renewal documents and Aliana replied to me within 10 mins and answered everything I needed. Great service!!"
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Aliana was able to assist you promptly with your renewal documents. Our team is always here to help with any questions you might have. Don't hesitate to reach out if you need anything else!"
Profile photo of David Marron

David Marron

March 27, 2025

5  out of  5
rating by David Marron
"We been with State Farm for a few years now. Crystal Coronel has been amazing with my family and I. Always ready to help us with any questions we have. She is very knowledgeable and has helped us get great deals on our auto insurance and home insurance. Very pleased with the services!"
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Crystal has been such a great help to you and your family. Her dedication to providing knowledgeable assistance and securing great deals on your insurance is truly appreciated. If you need further assistance, don't hesitate to reach out. We're here to help!"